TECHNOLOGY SPECIALIST
Electronic Controls, Inc. (ECI), one of the Southeast’s premier providers of building automation and control systems, is expanding the team in its Chattanooga, TN headquarters. Since 1985, ECI has been a provider of building automation control systems for new construction as well as retrofit solutions. With total in-house capabilities, ECI designs and installs complete control systems based on the unique needs of our customers, as well as maintaining full mechanical and control service capabilities.
Electronic Controls, Inc. is seeking a Technology Specialist to join our team. We are looking for a talented team player, someone that loves the technology and works to hone their craft, and who can think outside of the box. Creativeness, imagination and contribution to our offering are encouraged and welcome.
Description:
• As a member of the ECI team, the Technology Specialist will be responsible for supporting automation software and graphics development for our projects, specifying, purchase, and setup of new computer and IT equipment, as well as network and integration support. Responsibilities also include support of company computer equipment, network, and cell phones.
Responsibilities:
• Provide new innovations and development for the enhancement of the company’s final product.
• Create system graphics as well as working on enhancements to existing graphics libraries.
• Coordinate with customer’s IT department or contractor to ensure a smooth installation of the Building Systems onto the customer’s network.
• Provide remote and on-site technical troubleshooting to resolve customer issues.
• Work with fellow team members to develop and share technical solutions.
• Maintain technical expertise on new products, tools, and integrations through research and continuing education.
• Actively participate in technician training. Act as presenter, updating technical support to field technicians on company products.
• Review new technical documentation and provide communications and training to fellow employees.
• Act as a technical resource to existing customers as well as to fellow employees.
• Technical integrations to 3rd party systems
• Provide technical support on current products.
• Diagnose and resolve technical problems on jobs and report to project management.
• Provide and/or assist with the on-site programming, start-up, checkout, commissioning and validation processes.
• Programming, graphics and startup of DDC systems, day-to-day service and maintenance, diagnoses, repairs, advanced programming and commissioning of HVAC DDC control systems.
• Train for future capability to create system databases and job specific application programming for building automation control systems.
Education and Experience:
• Associates/Bachelor’s degree or equivalent work experience in Information or Engineering Technologies.
• Strong knowledge of MS Office, Windows file structure, TCP/IP network structure and web navigation and development
Qualifications:
• Strong computer competency with the ability to quickly become proficient in new software packages
• A working knowledge of computers networks and switches
• Excellent interpersonal skills
• Ability to communicate effectively, both orally and written
• Ability to handle and prioritize multiple tasks
• Clean driving record
• Flexible
• Able to lift 30 lbs. and perform other general physical requirements such as bending, climbing stairs and ladders
• Polished professional – someone that loves the technology and works to hone their craft.
• Demonstrated computer knowledge and skills. Experience with multiple programming languages and diverse software and hardware is a plus.
• Knowledge of VPN and computer network security
• Experience with smartphone applications is a plus
Electronic Controls, Inc. offers a competitive compensation, great benefits, and a positive work environment. Wage is dependent on experience.
Drug screen and background check required.
Email resumes to: resume@eci-ims.com